Customer Care Residential New Service

Due to COVID-19, Customer Care is closed to the Public.
In order to set up new service, or transfer service to a new location within East Point, click on the appropriate link below and complete the application. Provide two forms of identification that is listed on the first page of the application, provide a copy of the lease/warranty deed/settlement statement. The lease/warranty deed/settlement statement must be signed by the property owner and the tenant.

Once the application is completed, drop off the completed application and supporting documents with the money order or cashier’s check made payable to the City of East Point in our drop boxes located at 2791 East Point Street in front of the Customer Care building or the Customer Care Drive-Thru located at the end of the street in the stand alone building.

East Point Municipal Court Operating Hours

By Phone and Online
Monday through Friday, 8:00 AM to 4:00 PM
City Website:

Pay Tickets Online

Court Contact Information
Office: (404) 559-6250
Fax: (404) 305-8219

How to Contact East Point Staff and Make Payments

Utility Payments
The City has suspended disconnection of utility services and will not assess late fees.
However, utility payments are still being accepted through the following:

  • Online:
  • Drive Thru: Monday through Friday, 9 AM to 2 PM
  • Customer Care Drop Box: 2791 East Point Street
  • Mail: 2791 East Point Street
  • Phone: (404) 270-7010

Establishing new services will take up to 72-hours.
Forms are located outside of the front entrance of Customer Care and on the website under Apps&Forms.

Click for more information.
How to Submit Permits, Licenses, Plans and Certificate of …

Planning and Community Development – COVID-19 Measures Announcement

Questions pertaining to any of the following, please email

***All applications with credentials, plans and payment (only Business Checks, Money Orders or Cashier’s Check Accepted) must be submitted by mail, UPS or FedEx to the following:

By Standard Mail UPS or FedEx
Attention: Permits Division Attention: Permits Division
Planning & Community Development Planning & Community Development
2757 East Point Street 3120 Bayard Street
East Point, GA 30344 East Point, GA 30344


Thu 28

Food Support in the City

May 26th @ 11:00 AM - May 30th @ 1:00 PM
Jun 01

Camp Vision Virtual Summer Camp

June 1st @ 8:00 AM - June 26th @ 5:00 PM