Since January 11th, the City has received over 400 requests for financial assistance for rent and/or utilities. To process the high volume of requests received, any requests received on or after January 16th will be held until it is determined whether there are available grant funds after processing the first round of requests.

The City has applied for additional grant funds to assist residents who have been negatively impacted by COVID-19. Please follow us on our website, social media platforms and Access East Point app for updates. We will get through this unprecedented time of uncertainty together.

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Due to COVID-19, Customer Care is open by appointment only on Monday, Wednesday and Friday.
The new Office and Drive-Thru Hours will be from 9:00 AM – 4:00 PM on Monday, Wednesday, and Friday only.
The Office and Drive-Thru will be closed on Tuesday and Thursday.

To schedule an appointment, contact the Customer Care office between the hours of 9:00 AM – 4:00 PM on Monday, Wednesday and Friday by calling (404) 270-7113 or (470) 898-4696. Appointments will be made in 30-minute intervals only. The last appointment will be scheduled at 3:30 PM.

The following services will be scheduled for appointments:

  • New Services/Terminations/Transfer of Services
  • Billing Questions
  • Payment Arrangements/Payment Plans

Once the appointment has been scheduled, a valid driver’s license or identification, and a mask will be required before entering the building. Appointments are not needed to make payments through the Customer Care Drive-Thru.

East Point Municipal Court Operating Hours

By Phone and Online
Monday through Friday, 8:00 AM to 4:00 PM
City Website:

Pay Tickets Online

Court Contact Information
Office: (404) 559-6250
Fax: (404) 305-8219

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How to Submit Permits, Licenses, Plans and Certificate of …

Planning and Community Development – COVID-19 Measures Announcement

Questions pertaining to any of the following, please email

***All applications with credentials, plans and payment (only Business Checks, Money Orders or Cashier’s Check Accepted) must be submitted by mail, UPS or FedEx to the following:

By Standard Mail UPS or FedEx
Attention: Permits Division Attention: Permits Division
Planning & Community Development Planning & Community Development
2757 East Point Street 3120 Bayard Street
East Point, GA 30344 East Point, GA 30344

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Order Declaring Judicial Emergency and Adoption of Council of Municipal Court Judges of Georgia’s Best Practices and Guidelines for Operation of Municipal Courts During the COVID-19 Recovery and Reopening of Court

WHEREAS, the Governor has determined that a Public Health State of Emergency exists in the State of Georgia due to the spread of the Coronavirus/COVID-19, and whereas that state of emergency constitutes a “Judicial Emergency” pursuant to O.C.G.A.§ 38-3-60 et seq., see O.C.G.A. § 38-3-60 (2).

WHEREAS, pursuant to O.C.G.A. § 38-3-61, the Honorable Harold D. Melton, Chief Justice of the Supreme Court of Georgia, ORDERED AND DECLARED a Statewide Judicial Emergency in the State of Georgia on March 14, 2020. The nature of this emergency is the continued transmission of …


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