The City of East Point Fire Department, established in 1908, has evolved into a multifaceted, proactive community based organization committed to delivering the highest quality of comprehensive safety services. With an average response time of three to five minutes, the East Point Fire Department has been dynamic and innovative in creating new community risk reduction programs that provide quality service delivery to the community in a cost effective manner, which is the first strategic principal in the City’s service delivery model.
Our mission is to prevent disastrous incidents from occurring and to minimize damage to life, property and the environment. The City of East Point spans approximately 13.5 square miles, and has a population of nearly 33,000 residents. The City has a thriving commercial district in the Camp Creek Marketplace, and a Downtown area made up of restaurants and shops. The Fire Department responds to approximately 7,000 calls annually. The Operations division handles fire calls and emergency medical calls. In addition to responding to these, the East Point Fire Department has taken an aggressive approach to reducing the number of fire fatalities and injuries within the community by developing a variety of community risk reduction and public education programs.
We continually strive for excellence in achieving our goals as we deliver the very best fire, and emergency services, as well as Homeland Security practices and strategies. Paramount is our continued goal of providing the highest level of Fire and EMS services to the residents of East Point, by hiring and maintaining a well trained workforce held accountable to national and local standards of training, and by acquiring state of the art equipment and resources geared toward reducing the number of fires and deaths caused by fire. We are dedicated to providing to the City of East Point the highest level of service in the Fire Industry.
Standards for Public Service Delivery
Five Strategic Principles
Effective Business Management
We pledge to make ethical, cost-effective use of the resources available to us in carrying out our duties.
Advocacy for The City of East Point
We take pride in working for the City of East Point, value our service to the community and seek opportunities to show it.
Focus on Employee and Customer Safety
We pledge to value safe working conditions for ourselves, our co-workers and those we serve in the community.
Excellence In Employee Development
We pledge to continuously pursue professional excellence for ourselves and the City of East Point through fostering service, training, mentoring, coaching, teaming and leadership among all employees.
Exceptional Customer Service
We pledge to deliver exceptional service to all our customers - internal & external – to continually seek ways to improve our service delivery and to foster a “customer first” mind-set in the City of East Point.
East Point Fire Department Headquarters
Public Safety Complex/Law Enforcement Center
2727 East Point Street, Suite 1003
East Point, Georgia 30344
404.559.6401- Main Number
404.765-1172 - Fax