How to Read your Meter
water meter measures the amount of water entering your plumbing system. Most
meters are located in boxes in the ground located near the curb. Open the box
carefully, and inside you will find the water meter. The meter dial can be
found under the small, hinged cover. If the glass is dirty, wipe it clean to
make it easier to read. Water meters used by the East Point measures water usage in gallons.
(Other water providers may measure in units of cubic feet.)
Where Your Water System Begins
East Point provides service and maintenance up
to, and including, the meter. Once water exits the meter, it enters the
customer's privately owned system and area of responsibility. If East Point's staff observes
potential leaks or other problems with a customer's plumbing, we will notify
the customer. However, the customer is responsible for assessing and making any
necessary repairs or calling a qualified plumber to do so on their behalf.
Reading Your Water Meter
water meter is much like your car's odometer, showing the cumulative total of
water that has run through your meter. The sweep hand, which moves like a clock
hand, measure each gallon of water up to 10 gallons. Notice the first number on
the right of the total is a stationary zero. There's no need for it to move because
the sweep hand does its work. Except for the stationary zero, the reset of the
number is read like an odometer. The movable dials to the left of the
stationary zero read in 10s, 100s, 1,000s of gallons, and so on.
triangular dial near the center of the meter face is used for leak detection
and will spin even if there is an extremely low flow through the meter.
East Point bills
its customers each month based on the water usage registered on each account's
meter. Customers often ask how to read their water meter. We hope the "How to Read
your Meter" flyer below explains this process. Plus, it also gives you
money-saving leak detection tips.
Why Is My Bill So Much Higher Than Last Month?
your average daily usage has recently spiked, consider the following
- Has there been a recent change in the number of
people in the household, have friends or family been visiting?
- If you were on vacation was a caretaker watering or
watching the property?
- Have you installed a new lawn or landscaping?
- Have you refilled a swimming pool?
- Are automatic devices such as irrigation controllers
and water softening systems working properly?
- Has there been a seasonal change in your water use
habits, such as increased landscape watering, due to a change in the
- Are you taking into account the length of the
billing cycle? Billing cycles may vary from 29 to 34 days.
- Are you aware of any indoor or outdoor leaks?
- Do you have to jiggle the toilet handle?
- Do you have any bathrooms that are closed off or not